Shipping & Returns
Shipping Policy
At Diau's Pet, we process and ship orders with care as quickly as possible. Shipping times, methods, and costs may vary depending on your location and the items ordered. Once your order has shipped, you will receive a confirmation with tracking details when available. Please note that delivery times are estimates and may be affected by carrier delays or customs processing.
Return & Exchange Policy
We want you to love your purchase. If you are not fully satisfied, please contact us within 7 days of receiving your order to request a return or exchange. Items must be unused, in their original condition, and returned according to our instructions. Personalized items may not be eligible for return unless they arrive damaged or incorrect. For any questions, please contact our support team.